Remote Technical Support Officer

Location: Texas

Compensation: Hourly

Staff Reviewed: Fri, Jun 11, 2021

This job expires in: 24 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level

Job Summary

A business education company is in need of a Remote Technical Support Officer.

Core Responsibilities of this position include:

  • Assisting in repairing technical problems for customers
  • Ensuring all tech related client support tickets are responded and resolved
  • Providing customer feedback and input into product successes or failures

Qualifications Include:

  • Experience working in technology related field or similar role
  • Must be highly detail, process, and technology oriented
  • Ability to identify issues and tasks without being asked or notified
  • Able to collaborate with multiple teams in a fast-past changing environment

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