Remote Technical Support Representative

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Jul 12, 2021

This job expires in: 11 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A telecommunications and network management company has an open position for a Remote Technical Support Representative.

Core Responsibilities of this position include:

  • Answering customer calls in a prompt and professional manner
  • Creating or updating a ticket for every call received
  • Analyzing problems with customer equipment in a very rapid manner

Applicants must meet the following qualifications:

  • Obtained a High school diploma or GED
  • Have a passion for providing solutions to customers
  • Consider yourself well organized
  • Have excellent telephone etiquette and communication skills
  • Have experience with Microsoft Office software

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