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Remote Technical Support Representative

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Sep 30, 2022
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A technology solutions and support company is searching for a person to fill their position for a Remote Technical Support Representative.

Must be able to:

  • Provide level one troubleshooting
  • Accurately assess the customer's product issue or problem
  • Identify and resolve application and service issues

Must meet the following requirements for consideration:

  • 8 months of technical support (hardware/software installation/troubleshooting) or customer product support
  • Must be able to work Monday to Friday from 8 am to 5 pm CST
  • Must participate in training programs to continuously improve product knowledge and skills

COMPLETE JOB DESCRIPTION

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