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Remote Technical Support Representative in Farmington

Job is Expired
Location: New Mexico
Compensation: To Be Discussed
Staff Reviewed: Mon, Mar 11, 2019
Job Category: Customer Service, Information Technology
Employer Type: Employer
Career Level: Entry Level

Job Summary

A staffing agency is searching for a person to fill their position for a Remote Technical Support Representative in Farmington.

Must be able to:

  • Interact with customers in response to inquiries
  • Gather customer/product information and determine the issue by analyzing the symptoms
  • Diagnose and resolve technical issues

Applicants must meet the following qualifications:

  • Proper phone etiquette
  • Ability to speak and type clearly and accurately
  • Ability to multitask between customer calls and logging of case notes
  • High School Diploma
  • Minimum 6 months call center experience
  • Must meet all other listed company requirements

COMPLETE JOB DESCRIPTION

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