Remote Technical Support Representative in Farmington

Job ID: Available for Members

Location: New Mexico

Compensation: To Be Discussed

Staff Reviewed: Mon, Mar 11, 2019

Job Category: Customer Service, Information Technology

Telecommute Level: Majority

Travel Requirements: Possible Travel

Weekly Hours: Day Shift, Evening Shift

Employer Type: Employer

Career Level: Entry Level

Job Summary

A staffing agency is searching for a person to fill their position for a Remote Technical Support Representative in Farmington.

Must be able to:

  • Interact with customers in response to inquiries
  • Gather customer/product information and determine the issue by analyzing the symptoms
  • Diagnose and resolve technical issues

Applicants must meet the following qualifications:

  • Proper phone etiquette
  • Ability to speak and type clearly and accurately
  • Ability to multitask between customer calls and logging of case notes
  • High School Diploma
  • Minimum 6 months call center experience
  • Must meet all other listed company requirements