Remote Technical Support Representative in Vail

Job ID: Available for Members

Location: Colorado

Compensation: Hourly

Staff Reviewed: Wed, Jan 02, 2019

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A staffing company is seeking a Remote Technical Support Representative in Vail.

Must be able to:

  • Research using available resources, including article database systems
  • Diagnose and resolve technical issues
  • Interact with customers in response to inquiries

Qualifications for this position include:

  • Minimum 6 months call center experience required
  • Ability to multitask between customer calls and logging of case notes
  • Ability to speak and type clearly and accurately, using proper grammar
  • Proper phone etiquette, including using client verbiage and positive positioning
  • Maintain stable performance under pressure or opposition
  • Experience with mobile devices