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Remote Technical Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Mar 20, 2019
Job Category: Customer Service, Information Technology
Weekly Hours: Part Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A software company is in need of a Remote Technical Support Specialist.

Candidates will be responsible for the following:

  • Participating in root cause analysis and communicating findings to customers
  • Assisting in monitoring class times
  • Corresponding with company departments and internal cross-functional teams

Required Skills:

  • 2–3 years experience working in a service-oriented, customer support, technical support or related field
  • Familiarity with Apple and Microsoft Operating Systems
  • Ability to work evening and weekend hours to support students at peak times

COMPLETE JOB DESCRIPTION

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