Remote Technical Support Specialist

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Wed, Jun 01, 2022
Job Summary

A software developer is seeking a Remote Technical Support Specialist.

Core Responsibilities of this position include:

  • Providing exceptional customer experience through clear and concise communication, and prompt resolution
  • Understanding the underlying technical issue regardless of the complexity
  • Working closely with Product and Engineering on escalated issues

Qualifications for this position include:

  • 3+ years as a CS professional
  • Must be technically savvy
  • Extensive experience providing technical support for an online product
  • Ideally, you’ve worked in a start-up, and/or a very fast paced work environment
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