Remote Technical Support Specialist

Job is Expired
Location: Nationwide
Compensation: Hourly
Staff Reviewed: Thu, Sep 22, 2022

Job Summary

A technology company is seeking a Remote Technical Support Specialist.

Candidates will be responsible for the following:

  • Analyzing issue trends based on incoming customer contacts to identify problems
  • Collaborating with senior customer support team members on all customer issues
  • Advocating for product improvements and enhancements based on customer feedback and issue analysis

Skills and Requirements Include:

  • Strong interpersonal and communication skills
  • Ability to maintain an enthusiastic, service-oriented attitude under pressure
  • Microsoft / Google office experience including but not limited to Gmail, Word, Excel, and document file sharing
  • Comfortable with systems and software
  • Innovative, strategic problem solver with a passion to learn new things

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