Remote Technical Support Specialist in Minneapolis

Job ID: Available for Members

Location: Minnesota

Compensation: To Be Discussed

Staff Reviewed: Wed, Nov 27, 2019

Job Category: Customer Service, Information Technology

Telecommute Level: Occasionally

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Day Shift, Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A technical page builder has a current position open for a Remote Technical Support Specialist in Minneapolis.

Candidates will be responsible for the following:

  • Helping build the knowledge-base of answers to frequently asked questions
  • Staying current with new products, features, and integrations
  • Pushing to hit ticket response goals

Required Skills:

  • Work from home 2 days per week
  • Pride in providing world-class support
  • Some Technical Support or online help desk experience
  • Experience in some of the company's technology stack