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Remote Technical Support Supervisor

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Nov 27, 2018
Job Category: Information Technology, Management
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Management
Education Level: Bachelors

Job Summary

A software development company is seeking a Remote Technical Support Supervisor.

Must be able to:

  • Manage the recruitment, training and development of the Technical Support team
  • Ensure world-class support for customers
  • Manage and execute Technical Support strategic projects and initiatives

Qualifications Include:

  • Opportunity to participate in weekly breakfasts, lunches, drinks, and company outings
  • 2+ years experience leading remote teams
  • Demonstrated ability to lead a team in a highly demanding, fast-paced environment
  • Bachelor’s degree
  • Effective communicator and empathetic with customers
  • Demonstrated expertise in improving and managing Technical Support processes

COMPLETE JOB DESCRIPTION

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