Remote Technical Support Supervisor

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Tuesday, November 27, 2018

This job expires in 16 days

Job Category: Information Technology, Management

Telecommute Level: Occasionally

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Manager

Education Level: Bachelors

Job Summary

A software development company is seeking a Remote Technical Support Supervisor.

Must be able to:

  • Manage the recruitment, training and development of the Technical Support team
  • Ensure world-class support for customers
  • Manage and execute Technical Support strategic projects and initiatives

Qualifications Include:

  • Opportunity to participate in weekly breakfasts, lunches, drinks, and company outings
  • 2+ years experience leading remote teams
  • Demonstrated ability to lead a team in a highly demanding, fast-paced environment
  • Bachelor’s degree
  • Effective communicator and empathetic with customers
  • Demonstrated expertise in improving and managing Technical Support processes