Job Summary
A software development company is searching for a person to fill their position for a Remote Technology Customer Experience Representative.
Core Responsibilities of this position include:
- Using critical thinking and decision-making skills to handle back-to-back interactions in a fast-paced, multi-tasking environment
- Operating with speed, agility and accuracy
- Maintaining attention to detail and accuracy in both verbal (phone) and textual (email, chat, and SMS) communications
Applicants must meet the following qualifications:
- Superior interpersonal, verbal, and written communication skills
- High school diploma or equivalent certification
- Previous experience in a high-volume, fast-paced environment
- A strong work ethic and reliability with professionalism and poise
- Maintain attention to detail while performing repetitive tasks
- Designated workspace at home, with a reliable high-speed internet connection
