Job Summary
A Series A tech company is filling a position for a Remote Technology Customer Success Manager.
Must be able to:
- Drive customer/account adoption to exceed retention and expansion quota
- Develop a Joint Success Plan to exceed the customer’s business objectives
- Perform periodic business reviews with customers to confirm satisfaction
Must meet the following requirements for consideration:
- Ability to understand existing business processes as well as investigate and troubleshoot issues
- Ability to link vision and strategy with overall business objectives and communicate rationale
- Demonstrate a repertoire of skills
- Maintain a big picture, strategic outlook with the ability to iterate from company strategy and planning
- Self-motivated, standout colleague, action-and-results oriented
- Well organized, exceptional communication and presentation skills
