Remote Technology Customer Success Manager

Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Sep 06, 2022
This job expires in: 8 days

Job Summary

A Series A tech company is filling a position for a Remote Technology Customer Success Manager.

Must be able to:

  • Drive customer/account adoption to exceed retention and expansion quota
  • Develop a Joint Success Plan to exceed the customer’s business objectives
  • Perform periodic business reviews with customers to confirm satisfaction

Must meet the following requirements for consideration:

  • Ability to understand existing business processes as well as investigate and troubleshoot issues
  • Ability to link vision and strategy with overall business objectives and communicate rationale
  • Demonstrate a repertoire of skills
  • Maintain a big picture, strategic outlook with the ability to iterate from company strategy and planning
  • Self-motivated, standout colleague, action-and-results oriented
  • Well organized, exceptional communication and presentation skills

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