Job Summary
A technology company is in need of a Remote Technology Engineer.
Candidates will be responsible for the following:
- Providing 24/7 support via live chat, tickets, forums, and one-on-one screenshare sessions
- Troubleshooting, investigating, and creating detailed bug reports
- Building a community of support
Must meet the following requirements for consideration:
- Proficiency with WordPress, HTML, and CSS, along with a strong support philosophy
- Excellent writing and communication skills
- A knack for taking technical language and making it understandable
- A passion for solving tough problems and proposing elegant solutions