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Remote Technology Global Service Desk Director

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Mon, Jan 23, 2023
Job Category: Information Technology
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced, Senior Level, Executive Level
Education Level: Bachelors

Job Summary

A technology company is seeking a Remote Technology Global Service Desk Director.

Candidates will be responsible for the following:

  • Developing supporting services for Problem Management
  • Driving the importance of effective customer service and technology service management
  • Effectively measuring user satisfaction with IT services

Position Requirements Include:

  • BS degree in Computer Science, Information Technology or relevant field
  • Minimum 15-years’ experience in a technical service-related field
  • A minimum of 7+ years proven work experience as a people manager
  • Leadership and management skills supporting globally distributed teams
  • Project management experience
  • Solid technical background

COMPLETE JOB DESCRIPTION

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