Remote Technology Solutions Service Coordinator

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Tue, May 26, 2020

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Job Summary

An IT solutions company is searching for a person to fill their position for a Remote Technology Solutions Service Coordinator.

Core Responsibilities Include:

  • Handle and resolve customer inquiries via email or phone in a timely and accurate manner
  • Provide outstanding customer service to improve customer satisfaction and relationships
  • Handle incoming phone calls related to rideshare/delivery requests

Position Requirements Include:

  • Must be comfortable with computer applications including online website dashboards (specific dashboard training will be provided)
  • 1-3 years of industry experience or a related customer service experience required
  • Must be comfortable working with Microsoft Excel Spreadsheets
  • Must be comfortable with working with VOIP phone system (specific software/technology training will be provided)