Job Summary

A SaaS technology solutions provider has an open position for a Remote Technology Support Specialist.

Individual must be able to fulfill the following responsibilities:

• Accurately record, track, and document customer requests
• Provide excellent service
• Ask relevant questions, troubleshoot, and leverage internal resources

Qualifications Include:

• You enjoy digging deeper and discovering new answers
• You are comfortable working independently, managing your workload
• You actively listen and understand the question before answering
• You easily put yourself in others' shoes and want to help them
• You are comfortable using Microsoft products and varying web browsers