Remote Technology Support Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Sat, Mar 20, 2021

This job expires in: 5 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Entry Level, Experienced

Education Level: Bachelors

Job Summary

A SaaS technology solutions provider has an open position for a Remote Technology Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Accurately record, track, and document customer requests
  • Provide excellent service
  • Ask relevant questions, troubleshoot, and leverage internal resources

Qualifications Include:

  • You enjoy digging deeper and discovering new answers
  • You are comfortable working independently, managing your workload
  • You actively listen and understand the question before answering
  • You easily put yourself in others' shoes and want to help them
  • You are comfortable using Microsoft products and varying web browsers

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