Remote Telco Analyst in the Bay Area

Location: California

Compensation: To Be Discussed

Staff Reviewed: Fri, Apr 16, 2021

This job expires in: 8 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A software developer that creates tools that allow users to host video calls over the internet is filling a position for a Remote Telco Analyst in the Bay Area.

Candidates will be responsible for the following:

  • Establishing and maintaining strong working relationship with global carriers (commercial and technical account team)
  • Supporting internal teams in advising procurement and implementation of telecom services to support Zoom’s product launch and maintaining service continuity
  • Collaborating with internal stakeholders and PSTN service providers to collect, track and build telecom rates comparative matrix

Applicants must meet the following qualifications:

  • Have a bachelor’s degree and/or 5 years experience in service delivery management within the telecommunication industry
  • Have a strong working knowledge on global telecom concepts
  • Be experienced with carrier relations management, fostering strong business relationship with commercial and technical account teams
  • Be a self-starter able to work without close supervision and to think independently
  • Have excellent interpersonal communications skills, including a proven ability to listen and understand customers
  • Have excellent organizational, problem solving and time management skills

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