Job Summary
A telecommunications company has an open position for a Remote Telecom Customer Service Representative.
Core Responsibilities of this position include:
- Troubleshooting and resolving customer voice & data issues
- Handling wireless local number portability
- Proactively engaging T3 support (network and IT) to address & resolve issues
Must meet the following requirements for consideration:
- Must have verified internet service with a minimum of 12mb upload speed and 18mb download speed
- Must have an established dedicated work area
- Must be available, accessible, and accountable to work during established work schedules and shifts