Job Summary
A telecommunications company is filling a position for a Remote Telecommunications Customer Care Support Expert in Grand Forks.
Must be able to:
- Connect with customers to troubleshoot and resolve issues
- Answer questions and educate on services and features
- Listen and collaborate with customers
Qualifications for this position include:
- High school diploma or GED
- Previous customer service experience
- Basic typing and email skills
- Comfortable using technology including the internet and applications
- Exceptional communication skills
- Ability to adapt and excel in a fast-paced work environment