Job Summary
A telecommunications company has an open position for a Remote Telecommunications Customer Service Representative in Los Angeles.
Candidates will be responsible for the following:
- Handling customer complaints
- Providing accurate, valid and complete information
- Identifying and assessing customers' needs to achieve satisfaction
Required Skills:
- Customer orientation and ability to adapt/respond to different types of characters
- Proven customer support experience or experience as a client service representative
- High school degree