Job Summary
A contact center is filling a position for a Remote Telecommunications Customer Service Representative in Panama City Beach.
Individual must be able to fulfill the following responsibilities:
- Handle and carefully respond to all customer inquiries
- Provide excellent customer service through active listening on every interaction
- Troubleshoot and resolve customer issues through the use of desktop applications
Qualifications for this position include:
- High School Graduate or GED
- Logical problem-solving skills
- Ability to use Windows operating systems
- Ability to type 25 wpm
- Proven oral & written communication skills
- Predictable and reliable attendance