Remote Telecoms Systems Engineer

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Tuesday, April 03, 2018

Job Category: Information Technology

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Some Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

A cloud computing company is seeking a Remote Telecoms Systems Engineer.

Candidates will be responsible for the following:

  • Liaiseing with user areas and IT colleagues so as to understand their IT operational requirements
  • Providing daily support in response to requests for technical assistance in line with service level agreements
  • Working with suppliers to carry out installations of telephony software and upgrades on all internal telephony systems

Applicants must meet the following qualifications:

  • Attend meetings and contribute to telephony strategy and policy making as required
  • Experience in PBX/ACD/VoIP daily administration and maintenance
  • Avaya ACS Certification
  • DHCP, TFTP and handset configurations.
  • Knowledge and working experience on Avaya product sets
  • Knowledge of Amazon Connect product roll and support for call flows / general configuration