Job Summary
A telemedicine company has an open position for a Remote Telemedicine Care Coordinator in Austin.
Core Responsibilities Include:
- Calling hospital staff to schedule new and follow-up video appointments/consults
- Answering all incoming calls, using hold as needed when multiple calls come in at once
- Communicating schedule to the on-call clinician via text message
Qualifications for this position include:
- Experience using communication software
- A demonstrated interest in the healthcare field, customer service, or call center work
- The ability to multitask with multiple software
- A proven track record in customer service
- Experience in a fast-paced, high-pressure environment
