Job Summary
An insurance company is seeking a Remote Telephone Claims Representative Trainee.
Core Responsibilities Include:
- Examining claims data
- Investigating the facts of loss
- Determining coverage and liability of claims
Skills and Requirements Include:
- Bachelor’s Degree or equivalent education, training and work-related experience
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Demonstrate proficiency in file audits to agreed standard of efficient claims quality
- High degree of initiative, mature judgment, and discretion
- Ability to resolve conflicts and empathize with customers is critical
- Strong negotiation skills
