Job Summary
An insurance company is seeking a Remote Telephonic Community Health Worker in the Nashville Area.
Individual must be able to fulfill the following responsibilities:
- Providing excellent customer service to both providers and enrollees
- Resolving customer service inquiries
- Handling outbound and inbound member calls
Position Requirements Include:
- 1 years of call center and / or telephonic customer service experience
- Must be available to work Monday - Friday 9:30am to 6pm Eastern
- High School Diploma/GED or higher
- 6 months of professional experience in an office setting using the telephone and computer as the primary instruments to perform the job duties
- Work experience using Microsoft Word, Microsoft Excel, and Microsoft Outlook
