Remote Telephony Project Analyst

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Tue, Oct 27, 2020

This job expires in 2 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Staffing Agency

Education Level: Bachelors

Job Summary

An information technology and services company has a current position open for a Remote Telephony Project Analyst.

Individual must be able to fulfill the following responsibilities:

  • Work with Microsoft Visio
  • Develop quick yet sound solutions to resolve complex issues

Qualifications for this position include:

  • Experience working with IVR, CRM, and quality monitoring solutions
  • Contact center support operations experience
  • Experience writing process documentation