Job Summary
A healthcare company has an open position for a Remote TelePsych Care Coordinator.
Individual must be able to fulfill the following responsibilities:
- Handle a high volume of patient intake calls from provider or registered nurse to schedule psychiatric consults
- Follow the process within the escalation guide to prioritize consults based on shifting needs and resources
- Work with on-call providers, such as physicians, to help triage their requests
Skills and Requirements Include:
- Requires a high school diploma or GED
- Proficient in medical terminology
- Knowledge of computer skills using Microsoft Word, Excel and e-mail
- Entry level knowledge of Excel
- Comfortable in communicating with medical staff including physicians
- Resilient, able to multi-task while working in a high call volume setting