VirtualVocations - Remote Jobs Virtual Vocations Logo

Advanced Search

Remote Tier 3 Software Customer Support Engineer

Job is Expired
Location: East Coast
Compensation: To Be Discussed
Staff Reviewed: Mon, Oct 18, 2021
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Employer

Job Summary

A software development company is in need of a Remote Tier 3 Software Customer Support Engineer.

Candidates will be responsible for the following:

  • Supporting our frontline Customer Support team and Account managers with technical solution
  • Taking lead on identifying and escalating issues across multiple business units
  • Providing solutions to customer issues by developing scripts

Qualifications Include:

  • Twice annual company off-sites in fun location
  • Extensive experience working with different operating systems including Windows and Mac OS
  • Good understanding of Ruby, web Services, API, and IP based protocols
  • Experience working with large scale rails applications
  • Understanding of systems architecture, database design, and the ruby language
  • Strong troubleshooting/debugging skills and a real passion for problem-solving

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website Website URL

hidden map

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

FULL COMPANY PROFILE

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
Get Started SIGN UP WITH Facebook SIGN UP WITH Google

Related Jobs!