Job Summary
A technology company is filling a position for a Remote Trust and Safety Content Ratings Team Lead.
Individual must be able to fulfill the following responsibilities:
- Leverage people management, mentoring, and coaching experience to lead a Global team of diverse experts
- Prepare presentations and clearly communicate initiatives to management and to the broader organization
- Manage and shape relationships with partnering Product and Engineering teams on product launches
Qualifications for this position include:
- 10 years of experience in content policy, anti-abuse, or customer support operations
- Experience reviewing content, answering user questions, or working with vendors
- Excellent business judgment, influencing, and communication skills
- Excellent strategic and problem-solving skills
- Ability to lead a team to frame problems, structure analyses, and drive impact
- Ability to work in a rapidly-changing industry and manage ambiguity while minimizing uncertainty through quantitative insights
