Remote User Support Analyst in Columbia

Location: Missouri

Compensation: Salary

Staff Reviewed: Wed, Jul 21, 2021

This job expires in: 19 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time, Part Time

Employer Type: Employer

Education Level: Some College

Job Summary

An educational facility has an open position for a Remote User Support Analyst in Columbia.

Must be able to:

  • Receive, troubleshoot and resolve, or escalate all incoming requests for IT service and support
  • Thoroughly and accurately document customer interactions
  • Participate in the design, testing and review of products and services

Skills and Requirements Include:

  • Excellent customer skills
  • Excellent analytical and problem-solving skills
  • Willingness and ability to adapt to changing priorities
  • Ability to handle multiple requests/calls simultaneously

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