Remote VBC Product Support Specialist in Annapolis

Location: Maryland

Compensation: To Be Discussed

Staff Reviewed: Thu, Nov 19, 2020

This job expires in 17 days

Job Category: Project Management

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A healthcare services company has a current position open for a Remote VBC Product Support Specialist in Annapolis.

Core Responsibilities of this position include:

  • Managing workload based on priority of the issue or problem
  • Troubleshooting complex user applications, problems, and managing the full life cycle process
  • Keeping clients informed of how and when problems will be resolved

Qualifications Include:

  • Ability to travel
  • Bachelor’s Degree or other relevant combination of training and experienced
  • At least 1 to 2 years of help desk or customer service related experience
  • General PC knowledge
  • Proficiency in Microsoft Office
  • High level verbal and written communications skills