Job Summary
A financial services provider has an open position for a Remote Vendor Customer Experience Associate Training Manager.
Core Responsibilities Include:
- Managing, coaching, and supervising 1-2 associates focused on new hire and advanced training
- Holding direct reports accountable to high standards and established targets
- Assisting with hiring, training, and onboarding of new associates, as needed
Position Requirements Include:
- 1+ years of experience managing a training program or vendor relationship(s)
- 3+ years of experience within financial services, preferably consumer lending
- Experience with cross-functional collaboration within a team environment
- Distinctive problem-solving and analytical skills and impeccable business judgment
- Great communicator
- Technology and process design