Remote Video Support Technician

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Jan 18, 2022
Job Summary

A Remote Video Creation platform is seeking a Remote Video Support Technician.

Candidates will be responsible for the following:

  • Professionally supporting Fortune 500 companies, high profile talent, and C-Level executives
  • Providing live technical support for video shoots for clients
  • Being a trusted video production advisor both internally and externally

Applicants must meet the following qualifications:

  • 2+ years working in a SaaS technical support environment across multiple support channels
  • Editing background is desirable or experience with editing software
  • Confidence with day to day remote client interaction
  • Experience troubleshooting audio/visual issues in a production setting
  • Excellent written and verbal communication skills
  • Bachelor's Degree
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