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Remote Visual Marketing Software Customer Success Associate

Job is Expired
Location: New York, Oklahoma
Compensation: Salary
Staff Reviewed: Thu, Dec 30, 2021
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced

Job Summary

A software developer has a current position open for a Remote Visual Marketing Software Customer Success Associate.

Core Responsibilities of this position include:

  • Communicating with customers and help them reach their marketing goals
  • Diagnosing and resolving customer technical problems quickly
  • Writing technical knowledge base articles to proactively answer questions

Must meet the following requirements for consideration:

  • Have worked in tech support or customer service for at least a year
  • A knack for explaining technical situations via email, chat or social media
  • Comfortable working with multiple online tools, apps, and evolving processes
  • Love technology and look for opportunities to teach others about it

COMPLETE JOB DESCRIPTION

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