Remote Voice Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Sep 10, 2021

This job expires in: 14 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A telecommunications services provider has an open position for a Remote Voice Specialist.

Candidates will be responsible for the following:

  • Reviewing site survey and scope of work documents to design and provision customer voice services
  • Using Dash reports and modules to complete voice provisioning tasks within defined intervals
  • Communicating effectively with the customer and/or vendor to understand their setup and business needs

Qualifications for this position include:

  • High School Diploma, College degree in technology field preferred
  • Minimum of two (2) year’s voice, data and/or internet industry experience required
  • Basic computer, keyboard and mouse utilization, including various software applications, internal order database management systems, MS Word and MS Excel
  • Fundamental working understanding of voice, data and internet customer application requirements
  • Highly organized, must be able to handle multiple tasks with speed and accuracy

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