Remote Website Sales and Support Representative

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Jan 04, 2021

This job expires in: 10 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

An Internet domain registrar and web hosting company is searching for a person to fill their position for a Remote Chat Sales and Support Representative.

Candidates will be responsible for the following:

  • Maintaining a positive, customer-first attitude
  • Educating customers on security related issues regarding their websites
  • Responding promptly to customers inquiries via call or chat

Skills and Requirements Include:

  • Ability to work a swing shift: 1pm-10pm PST Monday through Friday
  • Customer Service experience
  • Ability to work from home with internet speed at least 2mbs down and 2mbs up
  • Ability to meet the performance metrics such as schedule adherence
  • Ability to learn new concepts on the fly
  • Ability to maintain accurate records of customer interactions

COMPLETE JOB DESCRIPTION

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