Retention Channel Communication Strategist

Job Summary

A company is looking for a Retention Channel Communication Strategist to enhance customer experiences through strategic campaigns.

Key Responsibilities

• Design and execute communication plans to improve customer retention
• Create, manage, and optimize campaigns across various channels
• Analyze customer insights and performance data to refine strategies

Required Qualifications

• 3-5 years of experience in communication strategy or marketing focused on retention communications
• Proven track record of successful communication campaign management
• Bachelor's degree in Communications, Marketing, Business, or a related field
• Proficient in customer engagement platforms and data analysis tools
• Experience in cross-functional collaboration with diverse teams