Semiconductor Support Technician
Job Summary
Seeking qualified Semiconductor Support Technicians for a full-time remote position, responsible for providing technical support to customers via phone and email, utilizing support systems to resolve semiconductor product issues, and maintaining strong relationships with clients and internal teams.
Key Responsibilities
- Provide technical support for customers on Semiconductor Products via phone and email
- Utilize support systems/tools and technical knowledge to remotely resolve customer problems
- Develop and maintain excellent working relationships with clients, co-workers, and customer representatives
Required Qualifications
- AAS degree in Electronics
- Detailed understanding of schematics/datasheets for semiconductor device functionality
- Minimum of 2+ years' experience in technical customer service, preferably in the Semiconductor industry
- Strong analytical skills to analyze and interpret technical inquiries
- Ability to multi-task and prioritize job requirements effectively
Complete Job Description
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