Senior Analyst Client Service

Location: Remote

Compensation: Salary

Staff Reviewed: Wed, Aug 28, 2024

This job expires in: 19 days

Job Category: Business Operations

Weekly Hours: Full Time

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Senior Analyst, Client Service.

Key Responsibilities:

Drives continuous improvement to elevate customer service
Communicates with plan sponsors and their representatives regarding retirement plan administration
Serves as a point-of-contact for plan sponsors, third-party administrators, and plan providers

Required Qualifications:

High school graduate or GED; undergraduate studies desirable
Two to three years of service industry experience, Nationwide Financial experience preferred
Basic knowledge of retirement plans; begins pursuing and completes ASPPA RPF 1/2 courses
Basic digital literacy; aptitude to learn new systems
Ability to manage high volumes of work and establish priorities

COMPLETE JOB DESCRIPTION

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