Senior Back Office Manager
Job Summary
A company is looking for a Sr Manager - Back Office (Non-Call Center) to support the Claims department within the Aidvantage Program.
Key Responsibilities
- Oversee daily operations and ensure performance metrics are met
- Improve existing processes and collaborate with teams to enhance workflow
- Monitor compliance with standards and implement corrective actions as necessary
Required Qualifications
- Bachelor's degree in a relevant field and 7+ years of professional experience
- Three or more years of people management experience
- Experience with the FSA Department of Education preferred
- Must reside in the U.S. and be a U.S. citizen
- Must pass a criminal background check and not be delinquent on federal student loans
COMPLETE JOB DESCRIPTION
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