Senior Customer Engineer
Job Summary
Working in a hybrid environment in New York, the full-time Senior Customer Engineer will manage technical relationships with innovative Digital Native accounts, focusing on customer acquisition, onboarding, and expansion while delivering architectural value and measurable business outcomes.
Key responsibilities
- Lead technical discovery, design bespoke architectures, and deliver demos and Proofs of Concept (PoCs) across Cloudflare's portfolio
- Serve as the primary technical contact throughout the customer lifecycle, ensuring successful onboarding and adoption of the platform
- Identify and drive strategic cross-sell and upsell opportunities while maintaining relationships with key stakeholders
Required qualifications
- Deep understanding of the Life of a Request on the Internet
- Experience in a customer-facing technical role such as Solutions Engineering or Sales Engineering
- Broad technical expertise in web security, networking, and cloud infrastructure
- Exceptional communication and presentation skills for engaging with both technical and executive audiences
- Experience integrating AI-augmented workflows into development processes
Complete Job Description
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