Senior Customer Service Representative
Location: Remote
Compensation: Hourly
Staff Reviewed: Sat, Nov 23, 2024
This job expires in: 12 days
Job Summary
A company is looking for a Senior Customer Service Representative - National Remote.
Key Responsibilities
- Process adjustments, refunds, and billing inquiries
- Research and resolve complex billing issues and customer complaints
- Maintain compliance with HIPAA regulations and internal policies
Required Qualifications
- High School Diploma / GED
- 2+ years of customer service experience in a healthcare setting
- Familiarity with computer systems and ability to learn new software
- Ability to work full-time Monday - Friday, 8:30am - 5:00pm EST
- Ability to train for the first two to three weeks during specified hours
COMPLETE JOB DESCRIPTION
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Company Overview
Company Company Name
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Website
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