Senior Customer Success Manager

Location: Remote
Compensation: Base+commission
Staff Reviewed: Mon, Sep 30, 2024
This job expires in: 18 days

Job Summary

A company is looking for a Senior Customer Success Manager, B2B.

Key Responsibilities
  • Manage strategic relationships with clients and lead onboarding processes
  • Conduct quarterly business reviews and oversee the renewal process
  • Gather product feedback and develop strategies to enhance client utilization of solutions

Required Qualifications
  • B.S. or M.S. in Business Administration or equivalent
  • 5+ years of relevant sales, consulting, or customer-facing experience, preferably in a SaaS business
  • Experience in highly collaborative and fast-paced startup environments
  • Ability to manage projects and prioritize competing demands

COMPLETE JOB DESCRIPTION

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