Senior Customer Success Manager
Location: Remote
Compensation: Base+commission
Staff Reviewed: Mon, Sep 30, 2024
This job expires in: 18 days
Job Summary
A company is looking for a Senior Customer Success Manager, B2B.
Key Responsibilities
- Manage strategic relationships with clients and lead onboarding processes
- Conduct quarterly business reviews and oversee the renewal process
- Gather product feedback and develop strategies to enhance client utilization of solutions
Required Qualifications
- B.S. or M.S. in Business Administration or equivalent
- 5+ years of relevant sales, consulting, or customer-facing experience, preferably in a SaaS business
- Experience in highly collaborative and fast-paced startup environments
- Ability to manage projects and prioritize competing demands
COMPLETE JOB DESCRIPTION
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