Senior Director of Franchise Operations

Job Summary

A company is looking for a Senior Director of Franchise Operations Programs and Process Improvement.

Key Responsibilities

• Develop and execute strategies to improve franchise operational efficiency
• Oversee planning, execution, and monitoring of major franchise operational programs and projects
• Establish and monitor key performance indicators (KPIs) to measure program effectiveness

Required Qualifications and Education

• Bachelor's degree in Business Administration, Operations Management, or related field (Master's preferred)
• 10+ years of experience in operations management, process improvement, and program management
• Strong understanding of franchise systems and operations
• Proven track record of leading successful process improvement initiatives
• Experience in leading high-performing teams