Senior IT Support Specialist
Job Summary
A company is looking for a Sr IT Support Representative responsible for providing technical support and guidance in IT environments.
Key Responsibilities
- Provide technical support for desktop, help desk, and network troubleshooting
- Respond to trouble calls and assist with user support and training
- Develop documentation and perform trend analysis to enhance system performance
Required Qualifications
- High School Diploma / GED
- 5-7 years of relevant work experience in IT support
- Ability to work any shift, including nights and weekends
- Experience in help desk support and IT standards implementation
- Specialized knowledge in technical support areas
COMPLETE JOB DESCRIPTION
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