Senior Operations Analyst

Location: Remote
Compensation: Salary
Staff Reviewed: Thu, Nov 21, 2024
This job expires in: 12 days

Job Summary

A company is looking for a Senior Analyst, Operations and Innovation.

Key Responsibilities
  • Provide insights on the student journey and analyze data to identify trends
  • Create automated dashboards in Power BI and present findings to management
  • Support business processes by acting as a Subject Matter Expert in CRM, telephony, and reporting systems

Required Qualifications
  • 4-6 years of experience in data reporting and analysis
  • Experience with CRM, telephony, and workforce management systems
  • Proficiency in Power BI DAX programming and SQL
  • Experience with forecasting and modeling data
  • Familiarity with project management principles is a plus

COMPLETE JOB DESCRIPTION

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