Senior Systems Analyst

Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Jan 14, 2025
This job expires in: 7 days

Job Summary

A company is looking for a Sr. Systems Analyst - ServiceNow to join their IT Service Management Office.

Key Responsibilities
  • Partner with business stakeholders to maintain a strategic roadmap and execute projects and enhancements
  • Collect requirements and guide the business in designing quality, scalable solutions
  • Collaborate with process owners on functional tasks, including requirements gathering and continuous improvement of applications


Required Qualifications
  • High School Diploma or GED required; Bachelor's degree and ITIL V3/V4 Certifications preferred
  • 8+ years of experience with SaaS business systems, including at least 5 years of ServiceNow experience
  • Strong knowledge of IT Service Management and ITIL best practices
  • Experience with SDLC methodologies like Agile, Kanban, and Scrum
  • ServiceNow Systems Administration Certification preferred

COMPLETE JOB DESCRIPTION

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