Senior Systems Analyst
Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Jan 14, 2025
This job expires in: 7 days
Job Summary
A company is looking for a Sr. Systems Analyst - ServiceNow to join their IT Service Management Office.
Key Responsibilities
- Partner with business stakeholders to maintain a strategic roadmap and execute projects and enhancements
- Collect requirements and guide the business in designing quality, scalable solutions
- Collaborate with process owners on functional tasks, including requirements gathering and continuous improvement of applications
Required Qualifications
- High School Diploma or GED required; Bachelor's degree and ITIL V3/V4 Certifications preferred
- 8+ years of experience with SaaS business systems, including at least 5 years of ServiceNow experience
- Strong knowledge of IT Service Management and ITIL best practices
- Experience with SDLC methodologies like Agile, Kanban, and Scrum
- ServiceNow Systems Administration Certification preferred
COMPLETE JOB DESCRIPTION
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