Senior Tech Assistant

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Wed, Sep 04, 2024

This job expires in: 23 days

Job Category: Writing

Employment Status: Independent Contractor

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Senior Technical Assistant for a fully remote 6-month contract.

Key Responsibilities:

Create, maintain, and update user support Standard Operating Procedures (SOP) documentation
Collaborate with IT teams, subject matter experts, and end users to deliver high-quality documentation
Contribute to improved system efficiency and user satisfaction through comprehensive documentation

Required Qualifications:

3+ years of experience in a similar role
Experience in troubleshooting, system operations, and user guidance
Ability to work collaboratively with various stakeholders
Strong understanding of technical documentation best practices
Available for remote work in EST or CST time zones

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