Senior Technical Account Manager
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Thu, Nov 21, 2024
This job expires in: 18 days
Job Summary
A company is looking for a Senior Technical Account Manager to enhance customer success and technical support.
Key Responsibilities
- Increase customer trust and success with the platform
- Act as a technical liaison, providing architectural support and showcasing new products
- Collaborate with the technical support team to improve documentation and knowledge base
Required Qualifications
- Bachelor's degree in a related technical field or equivalent practical experience
- Experience supporting enterprise-level accounts on their technical success journey
- Experience managing high-impact cross-functional projects
- Experience in distributed systems with messaging or database technology
- Familiarity with modern cloud architectures
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