Senior Technical Account Manager

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Thu, Nov 21, 2024
This job expires in: 18 days

Job Summary

A company is looking for a Senior Technical Account Manager to enhance customer success and technical support.

Key Responsibilities
  • Increase customer trust and success with the platform
  • Act as a technical liaison, providing architectural support and showcasing new products
  • Collaborate with the technical support team to improve documentation and knowledge base

Required Qualifications
  • Bachelor's degree in a related technical field or equivalent practical experience
  • Experience supporting enterprise-level accounts on their technical success journey
  • Experience managing high-impact cross-functional projects
  • Experience in distributed systems with messaging or database technology
  • Familiarity with modern cloud architectures

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