Senior Technical Account Manager
Job Summary
A company is looking for a Senior Technical Account Manager responsible for managing technical relationships with large commercial customers.
Key Responsibilities
- Guide customers through onboarding and ensure committed consumption levels are achieved
- Lead training sessions and create resources to empower users in leveraging solutions
- Build strong connections with technical stakeholders and advocate for their needs within the organization
Required Qualifications
- BS or equivalent in Computer Science or Computer Engineering with 8+ years of relevant experience
- Certified or equivalent experience in Cloud technology (AWS, Azure, or Google Cloud Platform)
- Deep understanding of containerized applications (Kubernetes)
- 2+ years of experience with programming languages such as Java, JavaScript, Python, or Ruby
- Experience with SaaS products focused on Observability (e.g., New Relic, Dynatrace, DataDog)
COMPLETE JOB DESCRIPTION
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